- Al Couture
New Appointment to ICETRAVEL360
Czech, Republic – March 13, 2023 – It is with great excitement to announce the promotion of Marianne Shokry to Senior Client Services Manager for our brand ICETRAVEL360, the first to serve in this new role. Marianne has over a decade of experience creating and maintaining effective client relationships, managing customer and internal employees, and handling all aspects of transportation, hotel, events, missions and travel booking responsibilities. Marianne joined Al Thuraya Consultancy™ in 2016 and is now promoted to Senior Client Services Manager of our subsidiary company called ICE24™ in March 2023.
Marianne will provide direction and oversee operations as a Senior Client Services Manager. In addition, she will be responsible for the following duties and responsibilities:
· Manage organizations and private client travel requirements while anticipating and understanding individual client preferences and needs
· Formulate logistical itinerary plans to deliver practical travel solutions
· Fully service all inquiries, requests, bookings, and ticketing with the highest standards and quality documentation
· Respond to all communications proactively, promptly, efficiently, and accurately
Marianne stated, "I'm beyond excited for what this new position will do for ICE24™ under the brand of ICETRAVEL360 and our clients alike. As an organization, we've evolved considerably since I started working here in 2016. I look forward to supporting that evolution and growth by providing continued hands-on support and development to internal teams as well as focusing on the client experience as we expand globally."
Janet Basurto-Lopez, Vice President of the Americas and Caribbean, expressed, "Marianne is a natural with people and in developing solutions and services centred around their needs. Marianne's promotion is a reflection of her strategic thinking and ability to develop personalized solutions for all our clients in any environment. With the growth ICE24™ is experiencing, having Marianne in this position will allow us to build and create new corporate and leisure travel programs and experiences. With executive travel, as everything else, we put travellers’ duty of care and wellbeing at the heart of everything we do, with 24/7 support and risk management processes in place to provide the safest and most effective approach to global travel, meetings and events. We're all about helping businesses open new doors. I'm beyond excited to have her in this new role!"
ICE24™ is headquartered in the Czech Republic with a subsidiary in Dubai, UAE and is part of the Al Thuraya Holdings Companies, representing more than seven companies operating in 155 locations.